NOT SATISFIED WITH YOUR PRODUCT?

If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 14 days of receipt.

Returned items must be in original packaging, including any accessories, manuals, and documentation.

Non-returnable items include damaged products through customer mishandling.

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

To start the return process, please contact our Customer Support team. Please include the following information:

  • Order number
  • Proof of purchase
  • Video or photo of the faulty product (if applicable)
  • Complete delivery address
  • Contact telephone number

REFUNDS

Processed refunds are completed within 5 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)

For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.

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