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Candy & ChocolateQ: My order didn’t arrive when it was supposed to. What do I do?
Please note that unforeseen weather can cause unexpected delays in delivery. In addition, during holidays, estimated delivery times mig...
Q: I’m having problems placing an order. What do I do?
If you are having trouble at any stage of the process, we are happy to help! Email us at or through Contact Us page and we will respon...
Q: How long will it take to receive my order?
We begin processing your order as soon as it is received. Shipping times vary based on the ship method you select at Checkout. Normally...
Q: How do I track an order?
Once an order has shipped out, we will send you an email with the tracking number. Just click on the link ” View Order Status” in the e...
Q: How do I see my orders history?
You can see your orders history if you created an account by visiting the Orders History page in the account section on the site.
Q: How do I place an order?
We do not take orders on the phone for security reasons. To place an order, go to a product page, select the desired quantity of the it...
Q: Can I add to/change or cancel an existing order after it has been placed?
Orders are processed as quickly as possible. If you act quickly, you can change or cancel your order while it’s still processing by con...